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Membership FAQ's
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Frequently Asked Questions


How do I make changes to my company profile?

  1. The primary account holder is the only authorized person who can make the edits. Login  to 
  2. Under My Profile, click Manage Profile.
  3. Under Information & Settings, click Edit Bio.
  4. Click on any of the edit buttons and proceed to make the changes needed on your account. Once you are finished with your edits, click save changes.


How do I add additional members if I am:

Professional member (includes 1 additional member) or

Commercial member (includes 3 additional members)?

The additional memberships are called Sub-accounts, which will be tied to your primary account.

  1. First, the primary account holder should login at
  2. Under My Profile, click Manage Profile.
  3. Under Information & Settings, click Sub-accounts.
  4. In the grey box, it will state how many Sub-accounts your account is authorized and along the bottom of the page it will list any Sub-accounts that you currently have.
  5. If you would like to add a Sub-account(s), go to the blank box under Invite New Members,. You can list his/her email(s) and click the Send Invite button.


For example:


 This is what the invitation email will look like:

The invited employee will need to fill out their profile information and click submit.  The sub-account will be tied automatically to the master account. 



How do I change the primary contact on our main company profile account?

Please contact Cheri at and she will change it on the back end of your profile. 



Comments, questions, additions to the page, please email Julie Moore at

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